Cure Disjointed-Decentralized Scheduling Solutions (DDSS) with BMC CONTROL-M!

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DELL is automating key processes, improving responsiveness with BMC Software

BMC Helps Dell IT Automate Key Processes and Accelerate Responsiveness Deploying multiple BMC solutions, the Dell IT group was able to consolidate job scheduling and job monitoring within a single dashboard, reduce by 75 percent the number of IT administrators needed for patch management, and accelerate trouble-ticket resolution with automation.

DELL is using BMC Remedy IT Service Management Suite Helps Dell to Speed Incident Resolution

Dell receives an average of 30 incident tickets every hour that must be investigated, assigned, and resolved by 50 internal service-desk agents around the world. Learn how Dell deployed the BMC Remedy IT Service Management Suite to bolster service-desk efficiency, improve integration of related processes, and enhance collaboration among service-desk technicians.

Topical Videos

CARFAX on CONTROL-M

Shares the value of BSM and BMC CONTROL-M.

CARFAX on BSM

BSM solutions from BMC Software have enabled CARFAX to create a scalable environment that meets the 24/7 demands of CARFAX customers and partners. The consolidated portal interface enhances communication with business owners, providing a shared view of how IT advances business goals. The situational awareness that the BSM solutions deliver keep the staff apprised of what is happening in the environment and makes them proactive in resolving issues.