CMDB and ITIL
British Telecom
Discusses why they went with CONTROL-M and its increasing value to the business.
Additional Resources
- More Videos
-
British Telecom
Discusses why they went with CONTROL-M and its increasing value to the business.
-
ITIL V3 Overview: Service Strategy
An overview of the new ITIL V3 books with ITIL Chief Architect Sharon Taylor.
-
Coldwater Creek
Coldwater Creek focuses on processes and automation through BMC Business Service Management and experiences several benefits including the ability to reduce IT costs by ten percent.
-
ITIL V3 Overview: Intro to Service Management
An overview of the new ITIL V3 books with ITIL Chief Architect Sharon Taylor.
-
ITIL V3 Overview: Continual Service Improvement
An overview of the new ITIL V3 books with ITIL Chief Architect Sharon Taylor.
-
ITIL V3 Overview: Service Operations
An overview of the new ITIL V3 books with ITIL Chief Architect Sharon Taylor.
-
ITIL V3 Overview: Service Transition
An overview of the new ITIL V3 books with ITIL Chief Architect Sharon Taylor.
-
ITIL V3 Overview: Service Design
An overview of the new ITIL V3 books with ITIL Chief Architect Sharon Taylor.
-
Mary Kay on CMDB
Shares their BMC Atrium CMDB experiences .
-
ITIL V3 Service Design and Transition with Fox IT
Fox IT’s Vernon Lloyd on ITIL V3 Service Design & Service Transition.
-
ITIL V3 Overview
Sharon Taylor, ITIL Chief Architect, discusses ITIL V3 enhancements.
-
ITIL V3 Implementation with Pink Elephant
Pink Elephant’s Gary Case offers practical ITIL V3 implementation advice.
-
ITIL V3 Service Operation with Sharon Taylor
Chief ITIL V3 Architect Sharon Taylor presents an overview of Service Operation.
-
ITIL V3 Service Strategy with Accenture
Accenture’s Michael Nieves presents an overview of ITIL V3 Service Strategy.

