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ITIL V3 Overview: Continual Service Improvement

— filed under: ITIL, ITIL v3, Channel: CMDB and ITIL

An overview of the new ITIL V3 books with ITIL Chief Architect Sharon Taylor.

Additional Resources

  • ITIL V3 Resources

  • Thought Leadership Books

  • PLAY Where’s My Car: An Interactive ITIL and BSM Experience

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